The flow
Starts it 1Model 3Logic 3Service 4
The steps in the order they run, from what starts it.
- 1On New EmailGmail triggerStarts it
- 2OpenAI Chat ModelLm Chat Open AiModel
- 3Triage ConfigSetLogic
- 4Classify EmailChain LlmModel
- 5Draft ReplyChain LlmModel
- 6Parse ClassificationCodeLogic
- 7Create Gmail DraftGmailService
- 8Log TriageGoogle SheetsService
- 9Route By OutcomeSwitchLogic
- 10Escalate To HumanGmailService
- 11Label As IgnoredGmailService
How it's built
- Starts on
- An arriving email
- Steps
- 11, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Gmail and Google Sheets accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an arriving email.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 11 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Before you run itNothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.