Automation library · Data collection

Track and triage ops requests from Gmail with OpenAI

Started by a clock, and works across Airtable, Discord and Gmail. It hands the judgement calls to OpenAI. 24 steps, 3 branches: large, and worth reading before you trust it with anything live.

LargeCalls a model: OpenAI

Download free
24 stepsLarge: read it before trusting it with anything live
3Branches: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 2Model 4Logic 7Service 11

The steps in the order they run, from what starts it.

  1. 1When Ops Request ReceivedGmail triggerStarts it
  2. 2OpenAI Request AnalyzerLm Chat Open AiModel
  3. 3Lookup Request in AirtableAirtable ToolService
  4. 4Weekly Digest SchedulerSchedule triggerStarts it
  5. 5OpenAI Digest ComposerLm Chat Open AiModel
  6. 6Set Request MetadataSetLogic
  7. 7AI Extract Request DetailsAgentModel
  8. 8Fetch Open Requests from AirtableAirtableService
  9. 9AI Generate Weekly DigestAgentModel
  10. 10Check Request ValidityIfLogic
  11. 11Prepare Request DetailsSetLogic
  12. 12Set Request SummarySetLogic
  13. 13Set Digest TextSetLogic
  14. 14Notify Invalid Request on DiscordDiscordService
  15. 15If Ops Request ValidIfLogic
  16. 16Compile Open Request SummarySummarizeService
  17. 17Send Digest to DiscordDiscordService
  18. 18Send Digest Email to Ops TeamGmailService
  19. 19Send Invalid Request EmailGmailService
  20. 20If Duplicate Ops RequestIfLogic
  21. 21Record Request in AirtableAirtableService
  22. 22Post Duplicate Notice on DiscordDiscordService
  23. 23Alert Ops Team on DiscordDiscordService
  24. 24Send Request Confirmation EmailGmailService

How it's built

Starts on
A clock
Steps
24, with 3 branches
Size
Large: read it before trusting it with anything live
Connects to
Airtable, Discord, Gmail
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Airtable, Discord and Gmail accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 24 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 24 steps before you point it at anything that matters.