The flow
Starts it 4Logic 15Service 3
The steps in the order they run, from what starts it.
- 1Vapi Tool Call WebhookWebhookStarts it
- 2gotoHuman Review CallbackWebhookStarts it
- 3Extract Tool CallCodeLogic
- 4Parse Review EventCodeLogic
- 5Is Check Availability?IfLogic
- 6Log Review Outcome to AirtableAirtableService
- 7Check Availability LogicCodeLogic
- 8Is Check Insurance?IfLogic
- 9Respond OK to gotoHumanRespond To WebhookStarts it
- 10Merge Function ResultsMergeLogic
- 11Check Insurance LogicCodeLogic
- 12Is Book Appointment?IfLogic
- 13Format Response for VapiCodeLogic
- 14Book Appointment PrepCodeLogic
- 15Is Escalate To Human?IfLogic
- 16Respond To VapiRespond To WebhookStarts it
- 17Log Booking to AirtableAirtableService
- 18Escalate PrepCodeLogic
- 19Unknown Function ResultCodeLogic
- 20Format Booking ResultCodeLogic
- 21Escalate To Human (gotoHuman)Goto HumanService
- 22Format Escalation ResultCodeLogic
How it's built
- Starts on
- Another system calling it
- Steps
- 22, with 4 branches
- Size
- Large: read it before trusting it with anything live
- Connects to
- Airtable
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Airtable account. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Take your time. At 22 steps it is large: read it before trusting it with anything live.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 22 steps before you point it at anything that matters.