Automation library · Customer support

Forward Chatwoot Messages to WhatsApp with Evolution API

Started by an event in a connected app. It calls services over plain HTTP rather than through connectors. 17 steps, 6 branches, 1 loop or waits: a working afternoon to understand properly.

Medium

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17 stepsMedium: a working afternoon
6Branches: places the flow splits
1Loop or waits
0Services by connector: it calls them over plain HTTP

The flow

Starts it 1Logic 10Service 6

The steps in the order they run, from what starts it.

  1. 1When Executed by Another WorkflowExecute Workflow triggerStarts it
  2. 2SwitchSwitchLogic
  3. 3Object messageCodeLogic
  4. 4No Operation, do nothingNo OpLogic
  5. 5Check if message is privateIfLogic
  6. 6GatewaySwitchLogic
  7. 7Has attachment?IfLogic
  8. 8Send text - Satisfaction Survey (Link chatwoot)Evolution ApiService
  9. 9Array of attachmentsCodeLogic
  10. 10Possui texto?IfLogic
  11. 11Loop array of attachmentsSplit In BatchesLogic
  12. 12Send message textEvolution ApiService
  13. 13Check attachment file typeSwitchLogic
  14. 14Send document messageEvolution ApiService
  15. 15Send image messageEvolution ApiService
  16. 16Send audio messageEvolution ApiService
  17. 17Send video messageEvolution ApiService

How it's built

Starts on
An event in a connected app
Steps
17, with 6 branches, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Nothing by connector; it calls services over plain HTTP
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 17 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 17 steps before you point it at anything that matters.