Automation library · Scheduling

Fill cancelled appointments from a waitlist with Google Sheets

Started by a change in a Google Sheet, and works across Google Calendar, Google Sheets and Twilio. 17 steps, 1 branch, 2 loops or waits: a working afternoon to understand properly.

Medium

17 stepsMedium: a working afternoon
1Branch: places the flow splits
2Loops or waits
3Services it connects to

The flow

Starts it 1Logic 5Service 11

The steps in the order they run, from what starts it.

  1. 1Appointment Cancelled TriggerGoogle Sheets triggerStarts it
  2. 2Format Date & TimeCodeLogic
  3. 3Cancelled & Not Yet Offered?FilterLogic
  4. 4Mark Waitlist Processing StartedGoogle SheetsService
  5. 5Get Waiting CandidatesGoogle SheetsService
  6. 6Loop Over Waitlist CandidatesSplit In BatchesLogic
  7. 7Mark Slot UnfilledGoogle SheetsService
  8. 8Mark Candidate OfferedGoogle SheetsService
  9. 9Notify Owner - No FillTwilioService
  10. 10Send Waitlist OfferTwilioService
  11. 11Wait For ConfirmationWaitLogic
  12. 12Candidate Confirmed?IfLogic
  13. 13Book Appointment in CalendarGoogle CalendarService
  14. 14Mark Candidate ExpiredGoogle SheetsService
  15. 15Add Booked Appointment RowGoogle SheetsService
  16. 16Update Waitlist - BookedGoogle SheetsService
  17. 17Send Booking ConfirmationTwilioService

How it's built

Starts on
A change in a Google Sheet
Steps
17, with 1 branch, 2 loops or waits
Size
Medium: a working afternoon
Connects to
Google Calendar, Google Sheets, Twilio
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Google Calendar, Google Sheets and Twilio accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a change in a Google Sheet.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 17 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 17 steps before you point it at anything that matters.