The flow
Starts it 4Model 1Logic 3Service 6
The steps in the order they run, from what starts it.
- 1Detect new lead in Google SheetsGoogle Sheets triggerStarts it
- 2Receive inbound call from RetellAI (webhook)WebhookStarts it
- 3Receive post-call data from RetellAI (webhook)WebhookStarts it
- 4Send SMS reminder to call lead in 5 minutesTwilioService
- 5Check if phone number exists in Google SheetsGoogle SheetsService
- 6Filter for analyzed calls onlyFilterLogic
- 7Wait 5 minutes before making callWaitLogic
- 8Send response to inbound webhook callRespond To WebhookStarts it
- 9Check if call was outboundIfLogic
- 10Call new lead using RetellAIHttp RequestService
- 11Update lead record in Google SheetsGoogle SheetsService
- 12Generate call summary with OpenAIOpen AiModel
- 13Send call summary emailGmailService
- 14Send confirmation email to leadGmailService
How it's built
- Starts on
- Another system calling it
- Steps
- 14, with 1 branch, 1 loop or waits
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets, Twilio
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Gmail, Google Sheets and Twilio accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 14 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 14 steps before you point it at anything that matters.