Automation library · Customer support

Assess churn risk from HubSpot tickets with DeepSeek and Slack

Started by a clock, and works across HubSpot and Slack. It hands the judgement calls to DeepSeek. 13 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: DeepSeek

13 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Model 4Logic 4Service 4

The steps in the order they run, from what starts it.

  1. 1When Support Tickets ScannedSchedule triggerStarts it
  2. 2DeepSeek AI ModelLm Chat Deep SeekModel
  3. 3DeepSeek Model FixerLm Chat Deep SeekModel
  4. 4Retrieve HubSpot TicketsHubspotService
  5. 5Churn Risk Assessment AgentAgentModel
  6. 6Parse Structured OutputOutput Parser StructuredModel
  7. 7Compile Tickets by ContactCodeLogic
  8. 8Log Failure for ReviewNo OpLogic
  9. 9Set Risk Assessment FieldsSetLogic
  10. 10Update Churn Risk in HubSpotHubspotService
  11. 11Route by Churn Risk LevelSwitchLogic
  12. 12Notify Slack of Churn RiskSlackService
  13. 13Initiate Churn Follow-Up TaskHubspotService

How it's built

Starts on
A clock
Steps
13, with 1 branch
Size
Medium: a working afternoon
Connects to
HubSpot, Slack
Model
DeepSeek

Questions

What does it need to run?

An n8n account, plus your own HubSpot and Slack accounts, and a key for DeepSeek. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

Yes. It calls DeepSeek. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 13 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 13 steps before you point it at anything that matters.