Fanbot

Fanbot is a Guadalajara-based company founded in 2015 that offers a platform designed to turn social media interactions into customer rewards at physical points of sale.

The company acts as a bridge between businesses and clients, helping stores build customer loyalty while collecting valuable data for marketing and engagement. The core offering includes connected devices that respond to social media actions, such as Facebook likes or check-ins. These devices can dispense various rewards, including capsules, liquid shots, printed tickets, or digital codes. Fanbot's services focus on enhancing customer loyalty, engagement, and remarketing efforts, enabling businesses to identify influential customers and leverage that information for targeted campaigns. Fanbot serves a diverse range of clients, including retail stores, small and medium-sized businesses, cafeterias, clothing stores, and local restaurants like taquerías. The company also works with franchise clients, such as Buffalo Wild Wings in Mexico.