Automation library · Customer support
Started by an incoming WhatsApp message, and works across WhatsApp. It hands the judgement calls to OpenAI. 10 steps, 3 branches: a working afternoon to understand properly.
Starts it 1Model 2Logic 3Service 4
The steps in the order they run, from what starts it.
An n8n account, plus your own WhatsApp account, and a key for OpenAI. You connect your own accounts after importing it; none are included.
It starts on an incoming WhatsApp message.
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
Plan an afternoon. 10 steps is enough that you should read each one before running it.
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.