The flow
Starts it 1Model 5Logic 2Service 2
The steps in the order they run, from what starts it.
- 1WhatsApp TriggerWhats App triggerStarts it
- 2OpenRouter Chat ModelLm Chat Open RouterModel
- 3Conversation MemoryMemory Buffer WindowModel
- 4Gemini EmbeddingsEmbeddings Google GeminiModel
- 5Escalate to human supportGmail ToolService
- 6ConfigurationSetLogic
- 7AI Support AgentAgentModel
- 8Company knowledge baseVector Store PineconeModel
- 9Only incoming text messagesFilterLogic
- 10Send WhatsApp replyWhats AppService
How it's built
- Starts on
- An incoming WhatsApp message
- Steps
- 10
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Pinecone, WhatsApp
- Model
- Gemini, OpenRouter
- Retrieval
- Answers are drawn from documents you supply, not from the model alone
Questions
What does it need to run?
An n8n account, plus your own Gmail, Pinecone and WhatsApp accounts, and a key for Gemini and OpenRouter. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an incoming WhatsApp message.
Does it use AI?
Yes. It calls Gemini and OpenRouter. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 10 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.