The flow
Starts it 1Model 6Logic 5Service 3
The steps in the order they run, from what starts it.
- 1Tenant Complaint WebhookWebhookStarts it
- 2OpenAI Chat ModelLm Chat Open AiModel
- 3OpenAI Chat Model for EmailLm Chat Open AiModel
- 4OpenAI Chat Model for ResolutionsLm Chat Open AiModel
- 5Workflow ConfigurationSetLogic
- 6AI Complaint ClassifierAgentModel
- 7AI Email GeneratorAgentModel
- 8AI Resolution SuggesterAgentModel
- 9Normalize Complaint DataSetLogic
- 10Route by UrgencySwitchLogic
- 11Send Acknowledgment EmailEmail SendService
- 12Notify Property Manager (High Priority)SlackService
- 13Create Task Data (Medium Priority)SetLogic
- 14Consolidate All BranchesMergeLogic
- 15Log to Google SheetsGoogle SheetsService
How it's built
- Starts on
- Another system calling it
- Steps
- 15, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Email, Google Sheets, Slack
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Email, Google Sheets and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 15 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.