The flow
Starts it 1Model 1Logic 5Service 8
The steps in the order they run, from what starts it.
- 1Gmail TriggerGmail triggerStarts it
- 2paymentsData TableService
- 3Invoice DataData TableService
- 4PricingData TableService
- 5usage logsData TableService
- 6Invoice ItemsData TableService
- 7Merge DataCodeLogic
- 8Remove Duplicate & NormaliseCodeLogic
- 9Classify DisputeOpen AiModel
- 10Parse outputCodeLogic
- 11Validate ActionCodeLogic
- 12Check for EscalationIfLogic
- 13Create a Ticket (Highest)JiraService
- 14Create Ticket (Normal)JiraService
- 15Notify teamGmailService
How it's built
- Starts on
- An arriving email
- Steps
- 15, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Jira, n8n data table
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Gmail and Jira accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an arriving email.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 15 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.