Automation library · Scheduling

Send appointment SMS follow-ups with Typeform and Twilio

Started by someone submitting a form, and works across Google Sheets and Twilio. 15 steps, 1 branch: a working afternoon to understand properly.

Medium

15 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 3Logic 6Service 6

The steps in the order they run, from what starts it.

  1. 1When Form SubmittedTypeform triggerStarts it
  2. 2Every 6 HoursSchedule triggerStarts it
  3. 3When SMS Reply ReceivedTwilio triggerStarts it
  4. 4Extract Name and PhoneSetLogic
  5. 5Read Non-Responders from SheetsGoogle SheetsService
  6. 6Prepare Reply UpdateSetLogic
  7. 7Send Welcome SMSTwilioService
  8. 8Prepare Tracking RowSetLogic
  9. 9Split Non-Responder ListSplit OutLogic
  10. 10Update Replied in SheetsGoogle SheetsService
  11. 11Append Submission to SheetsGoogle SheetsService
  12. 12If Time For Next NudgeIfLogic
  13. 13Send Nudge SMSTwilioService
  14. 14Prepare Nudge UpdateSetLogic
  15. 15Update Nudge Count in SheetsGoogle SheetsService

How it's built

Starts on
Someone submitting a form
Steps
15, with 1 branch
Size
Medium: a working afternoon
Connects to
Google Sheets, Twilio
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Twilio accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone submitting a form.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 15 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.