Automation library · CRM

Predict tenant churn and manage retention with OpenAI

Started by a clock, and works across Gmail. It hands the judgement calls to OpenAI. 18 steps, 1 branch: a working afternoon to understand properly.

MediumCalls a model: OpenAI

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18 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 1Model 5Logic 4Service 8

The steps in the order they run, from what starts it.

  1. 1Daily Tenant Analysis ScheduleSchedule triggerStarts it
  2. 2OpenAI GPT-4Lm Chat Open AiModel
  3. 3Analysis Output ParserOutput Parser StructuredModel
  4. 4OpenAI GPT-4 for CommunicationsLm Chat Open AiModel
  5. 5Gmail ToolGmail ToolService
  6. 6Slack ToolSlack ToolService
  7. 7Workflow ConfigurationSetLogic
  8. 8Tenant Analysis AgentAgentModel
  9. 9High Risk Communication AgentAgentModel
  10. 10Fetch Tenant DataHttp RequestService
  11. 11Fetch Service RequestsHttp RequestService
  12. 12Fetch Feedback DataHttp RequestService
  13. 13Check Churn Risk LevelIfLogic
  14. 14Update CRMHttp RequestService
  15. 15Merge Tenant IntelligenceSetLogic
  16. 16Low Risk EngagementSetLogic
  17. 17Update Retention DashboardHttp RequestService
  18. 18Send Loyalty Reward EmailGmailService

How it's built

Starts on
A clock
Steps
18, with 1 branch
Size
Medium: a working afternoon
Connects to
Gmail
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail account, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 18 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 18 steps before you point it at anything that matters.