Automation library · Alerts and monitoring

Notify customers of resolved Jira bugs with Gmail and HubSpot

Started by an event in a connected app, and works across Gmail, Google Sheets, HubSpot, Jira and one other. 18 steps, 3 branches: a working afternoon to understand properly.

Medium

Download free
18 stepsMedium: a working afternoon
3Branches: places the flow splits
0Loops or waits
5Services it connects to

The flow

Starts it 1Logic 8Service 9

The steps in the order they run, from what starts it.

  1. 1Jira TriggerJira triggerStarts it
  2. 2Filter: Bug Resolved?IfLogic
  3. 3Normalize & Enrich PayloadCodeLogic
  4. 4Deduplication CheckCodeLogic
  5. 5Already Processed?IfLogic
  6. 6Has Customer Email?IfLogic
  7. 7Get Jira Issue DetailsJiraService
  8. 8Search HubSpot ContactHttp RequestService
  9. 9Log: No Email FoundCodeLogic
  10. 10Merge Jira + HubSpot DataMergeLogic
  11. 11Alert: Manual Follow-UpSlackService
  12. 12Merge Data & Build TemplatesCodeLogic
  13. 13Send Gmail to CustomerGmailService
  14. 14Add Jira CommentJiraService
  15. 15Create/Update HubSpot ContactHubspotService
  16. 16Log HubSpot NoteHttp RequestService
  17. 17Slack Team NotificationSlackService
  18. 18Log to Google SheetsGoogle SheetsService

How it's built

Starts on
An event in a connected app
Steps
18, with 3 branches
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets, HubSpot, Jira, Slack
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Sheets, HubSpot, Jira and Slack accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 18 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 18 steps before you point it at anything that matters.