Automation library · Chat assistants

Manage emails with WhatsApp and Gmail

Started by an incoming WhatsApp message, and works across Airtable, Gmail and WhatsApp. It puts OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 20 steps, 2 branches: a working afternoon to understand properly.

MediumCalls a model: OpenAIRetrieval

20 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 1Model 5Logic 6Service 8

The steps in the order they run, from what starts it.

  1. 1Send EmailGmail ToolService
  2. 2Create DraftGmail ToolService
  3. 3OpenAI Chat ModelLm Chat Open AiModel
  4. 4WhatsApp TriggerWhats App triggerStarts it
  5. 5Simple MemoryMemory Buffer WindowModel
  6. 6Get EmailAirtable ToolService
  7. 7Email AgentAgentModel
  8. 8Split OutSplit OutLogic
  9. 9IfIfLogic
  10. 10SwitchSwitchLogic
  11. 11OpenAI1Open AiModel
  12. 12WhatsApp Business Cloud1Whats AppService
  13. 13WhatsApp Business CloudWhats AppService
  14. 14Edit FieldsSetLogic
  15. 15CodeCodeLogic
  16. 16HTTP RequestHttp RequestService
  17. 17Edit Fields1SetLogic
  18. 18WhatsApp Business Cloud2Whats AppService
  19. 19OpenAIOpen AiModel
  20. 20WhatsApp Business Cloud3Whats AppService

How it's built

Starts on
An incoming WhatsApp message
Steps
20, with 2 branches
Size
Medium: a working afternoon
Connects to
Airtable, Gmail, WhatsApp
Model
OpenAI
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Airtable, Gmail and WhatsApp accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an incoming WhatsApp message.

Does it use AI?

Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 20 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 20 steps before you point it at anything that matters.