The flow
Starts it 1Model 4Logic 9Service 6
The steps in the order they run, from what starts it.
- 1When New Survey Response ArrivesTypeform triggerStarts it
- 2Set Workflow ConfigurationsSetLogic
- 3Extract Survey FieldsCodeLogic
- 4AI Sentiment ClassificationOpen AiModel
- 5Remove Markdown FormattingCodeLogic
- 6If Sentiment is NegativeIfLogic
- 7AI Draft Empathetic ReplyOpen AiModel
- 8AI Draft Thank-You ReplyOpen AiModel
- 9Cleanse Email MarkdownCodeLogic
- 10Remove Markdown from ThanksCodeLogic
- 11Post Alert to SlackSlackService
- 12Send and Await Slack MessageSlackService
- 13Send Thank-You via GmailGmailService
- 14Append Positive to CRMGoogle SheetsService
- 15If Email Gets ApprovalIfLogic
- 16Finalize Email DraftCodeLogic
- 17AI Refine Email DraftOpen AiModel
- 18Send Email via GmailGmailService
- 19Append Negative to CRMGoogle SheetsService
- 20Prepare Revised Email DraftCodeLogic
How it's built
- Starts on
- Someone submitting a form
- Steps
- 20, with 2 branches
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets, Slack
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Gmail, Google Sheets and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on someone submitting a form.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 20 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 20 steps before you point it at anything that matters.