The flow
Starts it 1Model 2Logic 2Service 6
The steps in the order they run, from what starts it.
- 1Customer Feedback FormForm triggerStarts it
- 2Groq AI ModelLm Chat GroqModel
- 3Feedback Classifier AIAgentModel
- 4Merge Form & AI OutputMergeLogic
- 5Route by CategorySwitchLogic
- 6Log Compliment to AirtableAirtableService
- 7Log Complaint to AirtableAirtableService
- 8Log Feature Request to AirtableAirtableService
- 9Send Compliment to SlackSlackService
- 10Send Complaint Response EmailGmailService
- 11Send Feature Request to SlackSlackService
How it's built
- Starts on
- Someone submitting a form
- Steps
- 11, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Airtable, Gmail, Slack
- Model
- Groq
Questions
What does it need to run?
An n8n account, plus your own Airtable, Gmail and Slack accounts, and a key for Groq. You connect your own accounts after importing it; none are included.
What starts it?
It starts on someone submitting a form.
Does it use AI?
Yes. It calls Groq. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 11 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.