Automation library · Customer support

Build a website-powered customer support chatbot with Decodo

Started by someone opening a chat with it, and works across Pinecone. It puts Gemini behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 22 steps, 1 branch, 2 loops or waits: large, and worth reading before you trust it with anything live.

LargeCalls a model: GeminiRetrieval

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22 stepsLarge: read it before trusting it with anything live
1Branch: places the flow splits
2Loops or waits
1Service it connects to

The flow

Starts it 2Model 9Logic 9Service 2

The steps in the order they run, from what starts it.

  1. 1Data LoaderDocument Default Data LoaderModel
  2. 2Gemini EmbeddingsEmbeddings Google GeminiModel
  3. 3Input Sitemap or page urlsForm triggerStarts it
  4. 4Simple MemoryMemory Buffer WindowModel
  5. 5Simple Memory1Memory Buffer WindowModel
  6. 6Google Gemini Chat ModelLm Chat Google GeminiModel
  7. 7Embeddings Google GeminiEmbeddings Google GeminiModel
  8. 8Pinecone KnowledgeBaseVector Store PineconeModel
  9. 9SwitchSwitchLogic
  10. 10When chat message receivedChat triggerStarts it
  11. 11AI AgentAgentModel
  12. 12Pinecone Vector StoreVector Store PineconeModel
  13. 13Split Pages URLCodeLogic
  14. 14Fetch SitemapHttp RequestService
  15. 15Merge URLsMergeLogic
  16. 16XML ConversionXmlLogic
  17. 17Remove Duplicate URLsRemove DuplicatesLogic
  18. 18Extract Page URLsCodeLogic
  19. 19Loop Over Page URLsSplit In BatchesLogic
  20. 20Extract ContentHtmlLogic
  21. 21DecodoDecodoService
  22. 22Wait 5 secWaitLogic

How it's built

Starts on
Someone opening a chat with it
Steps
22, with 1 branch, 2 loops or waits
Size
Large: read it before trusting it with anything live
Connects to
Pinecone
Model
Gemini
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Pinecone account, and a key for Gemini. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone opening a chat with it.

Does it use AI?

Yes. It calls Gemini. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 22 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 22 steps before you point it at anything that matters.