The flow
Starts it 2Logic 3Service 6
The steps in the order they run, from what starts it.
- 1Automated Support Monitor TriggerSchedule triggerStarts it
- 2Support Ticket Webhook TriggerWebhookStarts it
- 3AI Support Dashboard ScraperScrapegraph AiService
- 4AI Closed Tickets AnalyzerScrapegraph AiService
- 5AI Knowledge Base AnalyzerScrapegraph AiService
- 6Advanced Support Analytics & IntelligenceCodeLogic
- 7Google Sheets Support Analytics DashboardGoogle SheetsService
- 8Critical Escalation FilterIfLogic
- 9Analytics Summary FilterIfLogic
- 10Slack Manager Escalation AlertSlackService
- 11Slack Analytics Summary ReportSlackService
How it's built
- Starts on
- Another system calling it
- Steps
- 11, with 2 branches
- Size
- Medium: a working afternoon
- Connects to
- Google Sheets, Slack
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Google Sheets and Slack accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 11 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.