Automation library · Scheduling

Book and confirm clinic appointments with WhatsApp

Started by another system calling it, and works across Gmail, Google Calendar and Twilio. 14 steps, 1 branch, 1 loop or waits: a working afternoon to understand properly.

Medium

14 stepsMedium: a working afternoon
1Branch: places the flow splits
1Loop or waits
3Services it connects to

The flow

Starts it 1Logic 6Service 7

The steps in the order they run, from what starts it.

  1. 1Receive Clinic BookingWebhookStarts it
  2. 2Extract Booking DetailsSetLogic
  3. 3Check Online ConsultationIfLogic
  4. 4Schedule Online AppointmentGoogle CalendarService
  5. 5Schedule Offline AppointmentGoogle CalendarService
  6. 6Prepare Online Event DetailsSetLogic
  7. 7Prepare Offline Event DetailsSetLogic
  8. 8Merge Event BranchesMergeLogic
  9. 9Email Confirmation to PatientGmailService
  10. 10WhatsApp Confirmation to PatientTwilioService
  11. 11Email Notification to DoctorGmailService
  12. 12Wait 23 HoursWaitLogic
  13. 13Email Patient 24hr ReminderGmailService
  14. 14WhatsApp 24hr Reminder to PatientTwilioService

How it's built

Starts on
Another system calling it
Steps
14, with 1 branch, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Gmail, Google Calendar, Twilio
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Gmail, Google Calendar and Twilio accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 14 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 14 steps before you point it at anything that matters.