Automation library · CRM

Automate NPS survey collection & response handling

Started by a clock, and works across Gmail, GoHighLevel and Notion. 14 steps, 2 branches: a working afternoon to understand properly.

Medium

14 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 2Logic 4Service 8

The steps in the order they run, from what starts it.

  1. 1Trigger: Check Every HourSchedule triggerStarts it
  2. 2Trigger: Check Responses WeeklySchedule triggerStarts it
  3. 3Get Won Opportunities from GHLHigh LevelService
  4. 4Fetch Unread NPS ResponsesGmailService
  5. 5Filter Unsurveyed Completed DealsCodeLogic
  6. 6Parse NPS Score from EmailCodeLogic
  7. 7Check if Valid Deals ExistIfLogic
  8. 8Route by Score (Promoter vs Detractor)IfLogic
  9. 9Send NPS Survey EmailGmailService
  10. 10Log Positive Feedback in NotionNotionService
  11. 11Create Support Ticket in NotionNotionService
  12. 12Update GHL - Mark Survey SentHttp RequestService
  13. 13Send Thank You & Review RequestGmailService
  14. 14Alert Team - Low ScoreGmailService

How it's built

Starts on
A clock
Steps
14, with 2 branches
Size
Medium: a working afternoon
Connects to
Gmail, GoHighLevel, Notion
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Gmail, GoHighLevel and Notion accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 14 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 14 steps before you point it at anything that matters.