Automation library · Data collection

AI-powered customer feedback routing with Gmail and Slack

Started by a clock, and works across Gmail and Notion. It puts OpenAI behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 18 steps: a working afternoon to understand properly.

MediumCalls a model: OpenAIRetrieval

18 stepsMedium: a working afternoon
0Branches: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 2Model 8Logic 1Service 7

The steps in the order they run, from what starts it.

  1. 1Get many messages in GmailGmail ToolService
  2. 2Simple MemoryMemory Buffer WindowModel
  3. 3Get many notes in PipedrivePipedrive ToolService
  4. 4Search for messages in SlackSlack ToolService
  5. 5Structured Output Parser1Output Parser StructuredModel
  6. 6Structured Output Parser2Output Parser StructuredModel
  7. 7Create a ticket in ZendeskZendesk ToolService
  8. 8Send a message in GmailGmail ToolService
  9. 9Create a database page in NotionNotion ToolService
  10. 10Schedule TriggerSchedule triggerStarts it
  11. 11Send a message in SlackSlack ToolService
  12. 12LLMLm Chat Open AiModel
  13. 13TestingManual triggerStarts it
  14. 14Data agentAgentModel
  15. 15Signals agentChain LlmModel
  16. 16Clustering agentChain LlmModel
  17. 17Action agentAgentModel
  18. 18Set CSM emailSetLogic

How it's built

Starts on
A clock
Steps
18
Size
Medium: a working afternoon
Connects to
Gmail, Notion
Model
OpenAI
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Gmail and Notion accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on a clock.

Does it use AI?

Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 18 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 18 steps before you point it at anything that matters.