tappi

tappi is an AI-powered reputation and loyalty platform based in Nairobi, Kenya, founded in 2022.

It focuses on helping small and medium-sized enterprises (SMEs) across Africa build their online presence, manage customer relationships, and increase revenue through a comprehensive digital commerce solution. The platform offers tools for automated webpage creation, reputation management, customer engagement, marketing, and payment processing, all accessible via a mobile app. The company aims to empower Africa's 45 million SMEs, which play a crucial role in the continent's economy. tappi's services include generating business webpages in under two minutes, capturing verified customer reviews, and enabling targeted advertising on major platforms. With a monthly subscription model, tappi provides a user-friendly experience designed for entrepreneurs looking to connect with customers and grow their businesses. The platform is distributed through partnerships with mobile network operators, making it accessible to a wide range of users.