The flow
Starts it 1Model 3Logic 1Service 5
The steps in the order they run, from what starts it.
- 1OpenAI Model1Lm Chat Open AiModel
- 2Conversation MemoryMemory Buffer WindowModel
- 3Log Customer IssuesGoogle Sheets ToolService
- 4WebhookWebhookStarts it
- 5Read Company Basic InformationGoogle Sheets ToolService
- 6Read Product SheetGoogle Sheets ToolService
- 7Read Service SheetGoogle Sheets ToolService
- 8AI Agent - Customer Support AgentAgentModel
- 9CodeCodeLogic
- 10Send Message Using HTTP RequestHttp RequestService
How it's built
- Starts on
- Another system calling it
- Steps
- 10
- Size
- Medium: a working afternoon
- Connects to
- Google Sheets
- Model
- OpenAI
- Retrieval
- Answers are drawn from documents you supply, not from the model alone
Questions
What does it need to run?
An n8n account, plus your own Google Sheets account, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 10 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.