Automation library · Customer support

Triage video bug support tickets with WayinVideo and OpenAI

Started by someone submitting a form, and works across Google Sheets. It hands the judgement calls to OpenAI. 8 steps, 1 branch, 1 loop or waits: small enough to read in one sitting and change without fear.

SmallCalls a model: OpenAI

8 stepsSmall: readable in one sitting
1Branch: places the flow splits
1Loop or waits
1Service it connects to

The flow

Starts it 1Model 2Logic 2Service 3

The steps in the order they run, from what starts it.

  1. 11. Form, Bug Recording + DetailsForm triggerStarts it
  2. 26a. OpenAI, Chat Model (GPT-4o-mini)Lm Chat Open AiModel
  3. 32. WayinVideo, Find Bug MomentsHttp RequestService
  4. 46. AI Agent, Generate Bug TicketAgentModel
  5. 53. Wait, 45 SecondsWaitLogic
  6. 67. Google Sheets, Save Bug TicketGoogle SheetsService
  7. 74. WayinVideo, Get Bug MomentsHttp RequestService
  8. 85. If, Bug Moments Found?IfLogic

How it's built

Starts on
Someone submitting a form
Steps
8, with 1 branch, 1 loop or waits
Size
Small: readable in one sitting
Connects to
Google Sheets
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Google Sheets account, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone submitting a form.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Not long. At 8 steps it can be read in one sitting and changed without fear.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 8 steps before you point it at anything that matters.