Automation library · Scheduling

Triage telehealth appointments with OpenAI and Telegram

Started by someone submitting a form, and works across Google Calendar, Slack and Telegram. It hands the judgement calls to OpenAI. 19 steps, 2 branches, 1 loop or waits: a working afternoon to understand properly.

MediumCalls a model: OpenAI

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19 stepsMedium: a working afternoon
2Branches: places the flow splits
1Loop or waits
3Services it connects to

The flow

Starts it 2Model 2Logic 4Service 11

The steps in the order they run, from what starts it.

  1. 1Appointment Booked (n8n Form)Form triggerStarts it
  2. 2OpenAI GPT-4o-miniLm Chat Open AiModel
  3. 3On Workflow ErrorError triggerStarts it
  4. 4AI: Predict No-Show RiskAgentModel
  5. 5Slack: Error AlertSlackService
  6. 6Parse AI Risk ScoreCodeLogic
  7. 7High Risk? (score >= 70)IfLogic
  8. 8Telegram: Send Appointment ReminderTelegramService
  9. 9Telegram: Send Low-Risk ReminderTelegramService
  10. 10Telegram: High-Risk Follow-Up AlertTelegramService
  11. 11Telegram: Final Urgent Confirmation RequestTelegramService
  12. 12Wait 2 Hours for Patient ResponseWaitLogic
  13. 13Patient Cannot Attend?IfLogic
  14. 14Google Calendar: Create Reschedule SlotGoogle CalendarService
  15. 15Google Calendar: Mark Event as ConfirmedGoogle CalendarService
  16. 16Telegram: Send Reschedule ConfirmationTelegramService
  17. 17Telegram: Send Confirmed Appointment MessageTelegramService
  18. 18Google Calendar: Check Waitlist SlotsGoogle CalendarService
  19. 19Telegram: Notify Admin of Free SlotTelegramService

How it's built

Starts on
Someone submitting a form
Steps
19, with 2 branches, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Google Calendar, Slack, Telegram
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Google Calendar, Slack and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone submitting a form.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 19 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 19 steps before you point it at anything that matters.