The flow
Starts it 3Model 1Logic 4Service 7
The steps in the order they run, from what starts it.
- 1Webhook – Incoming IncidentWebhookStarts it
- 2Schedule – 6 PM Daily DigestSchedule triggerStarts it
- 3On Workflow ErrorError triggerStarts it
- 4Normalise PayloadCodeLogic
- 5Sheets – Fetch Open IncidentsGoogle SheetsService
- 6Slack – Send Error AlertSlackService
- 7GPT-4o – Classify IncidentOpen AiModel
- 8Build Digest Message1CodeLogic
- 9Merge ClassificationCodeLogic
- 10Slack – Send Daily DigestSlackService
- 11Switch – Route by UrgencySwitchLogic
- 12Slack – Critical @channel AlertSlackService
- 13Gmail – Critical Email to PMGmailService
- 14Google Sheets – Log IncidentGoogle SheetsService
- 15Slack – High Priority NoticeSlackService
How it's built
- Starts on
- Another system calling it
- Steps
- 15, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Google Sheets, Slack
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Gmail, Google Sheets and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 15 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 15 steps before you point it at anything that matters.