Automation library · Lead generation

Score inbound leads and escalate hot ones with OpenAI

Started by another system calling it, and works across Google Sheets and Slack. 16 steps, 2 branches, 1 loop or waits: a working afternoon to understand properly.

Medium

16 stepsMedium: a working afternoon
2Branches: places the flow splits
1Loop or waits
2Services it connects to

The flow

Starts it 1Logic 9Service 6

The steps in the order they run, from what starts it.

  1. 1Receive lead from formWebhookStarts it
  2. 2SettingsSetLogic
  3. 3Normalize lead fieldsCodeLogic
  4. 4Build scoring promptCodeLogic
  5. 5Score lead with OpenAIHttp RequestService
  6. 6Parse scoreCodeLogic
  7. 7Log lead to sheetGoogle SheetsService
  8. 8Route by temperatureSwitchLogic
  9. 9Alert sales about hot leadSlackService
  10. 10Post warm lead to salesSlackService
  11. 11Cold lead - logged onlyNo OpLogic
  12. 12Wait for SLA windowWaitLogic
  13. 13Re-read the lead rowGoogle SheetsService
  14. 14Still unhandled?IfLogic
  15. 15Escalate to managerSlackService
  16. 16Handled in timeNo OpLogic

How it's built

Starts on
Another system calling it
Steps
16, with 2 branches, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Google Sheets, Slack
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Slack accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 16 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.