The flow
Starts it 1Model 3Logic 2Service 5
The steps in the order they run, from what starts it.
- 1Extraction Chat ModelLm Chat GroqModel
- 2Extraction ParserOutput Parser StructuredModel
- 3New Service RequestWhats App triggerStarts it
- 4Extract Request DetailsChain LlmModel
- 5Set ConfigurationSetLogic
- 6Log RequestSupabaseService
- 7Is Emergency?IfLogic
- 8Notify On-Call TechnicianWhats AppService
- 9Confirm Emergency to CustomerWhats AppService
- 10Add to Service QueueGoogle SheetsService
- 11Confirm Queued to CustomerWhats AppService
How it's built
- Starts on
- An incoming WhatsApp message
- Steps
- 11, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Google Sheets, Supabase, WhatsApp
- Model
- Groq
Questions
What does it need to run?
An n8n account, plus your own Google Sheets, Supabase and WhatsApp accounts, and a key for Groq. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an incoming WhatsApp message.
Does it use AI?
Yes. It calls Groq. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 11 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Before you run itNothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.