Automation library · CRM

Route Facebook Story replies to Slack, Telegram

Started by another system calling it, and works across Slack, Supabase and Telegram. 11 steps, 1 branch: a working afternoon to understand properly.

Medium

11 stepsMedium: a working afternoon
1Branch: places the flow splits
0Loops or waits
3Services it connects to

The flow

Starts it 1Logic 3Service 7

The steps in the order they run, from what starts it.

  1. 1Facebook Story Reply WebhookWebhookStarts it
  2. 2Normalize Story Reply PayloadFunctionLogic
  3. 3Insert Story Reply into SupabaseSupabaseService
  4. 4Time-Zone RouterFunctionLogic
  5. 5Assignment Successful?IfLogic
  6. 6Update Supabase – AssignedSupabaseService
  7. 7Update Supabase – UnassignedSupabaseService
  8. 8Telegram Notify – Human AssignedTelegramService
  9. 9Telegram Alert – Unassigned Story ReplyTelegramService
  10. 10Slack Notify – Human AssignedSlackService
  11. 11Slack Alert – Unassigned Story ReplySlackService

How it's built

Starts on
Another system calling it
Steps
11, with 1 branch
Size
Medium: a working afternoon
Connects to
Slack, Supabase, Telegram
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Slack, Supabase and Telegram accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 11 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 11 steps before you point it at anything that matters.