Automation library · Chat assistants

Route app store bug reviews to engineering with Claude

Started by another system calling it, and works across Slack. It hands the judgement calls to Claude. 19 steps, 2 branches: a working afternoon to understand properly.

MediumCalls a model: Claude

Download free
19 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 1Model 3Logic 9Service 6

The steps in the order they run, from what starts it.

  1. 1Webhook - New App Store Review ReceivedWebhookStarts it
  2. 2Anthropic - Classification & Correlation ModelLm Chat AnthropicModel
  3. 3Set - ConfigSetLogic
  4. 4AI Agent - Classify ReviewAgentModel
  5. 5AI Agent - Detect Duplicate Complaint ClusterAgentModel
  6. 6JS - Parse Classification OutputCodeLogic
  7. 7JS - Parse Cluster OutputCodeLogic
  8. 8IF - Is Genuine Technical Complaint?IfLogic
  9. 9HTTP - Search Known Bug TrackerHttp RequestService
  10. 10HTTP - Search Similar Recent ComplaintsHttp RequestService
  11. 11JS - Log Non-Technical Review (No Ticket)CodeLogic
  12. 12JS - Evaluate Bug Tracker MatchCodeLogic
  13. 13Merge - Combine Resolution BranchesMergeLogic
  14. 14JS - Determine Resolution Path & TeamCodeLogic
  15. 15HTTP - Log Review Outcome to Tracking LogHttp RequestService
  16. 16Switch - Route by Resolution PathSwitchLogic
  17. 17HTTP - Update Existing Bug Severity & EvidenceHttp RequestService
  18. 18HTTP - Create New Engineering TicketHttp RequestService
  19. 19Slack - Alert Engineering TeamSlackService

How it's built

Starts on
Another system calling it
Steps
19, with 2 branches
Size
Medium: a working afternoon
Connects to
Slack
Model
Claude

Questions

What does it need to run?

An n8n account, plus your own Slack account, and a key for Claude. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Claude. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 19 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 19 steps before you point it at anything that matters.