The flow
Starts it 1Logic 9Service 2
The steps in the order they run, from what starts it.
- 1Receive Call EventWebhookStarts it
- 2Normalize Call EventCodeLogic
- 3Is This a Valid Missed Call?IfLogic
- 4Deduplicate Call EventCodeLogic
- 5Stop, Not a Missed CallNo OpLogic
- 6Is This a New Call Event?IfLogic
- 7Check Business HoursCodeLogic
- 8Stop, Duplicate EventNo OpLogic
- 9Build Missed-Call TextCodeLogic
- 10Send SMS via TwilioTwilioService
- 11Did Twilio Accept the SMS?IfLogic
- 12Email Business AlertEmail SendService
How it's built
- Starts on
- Another system calling it
- Steps
- 12, with 3 branches
- Size
- Medium: a working afternoon
- Connects to
- Email, Twilio
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Email and Twilio accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 12 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 12 steps before you point it at anything that matters.