The flow
Starts it 2Model 3Logic 5Service 2
The steps in the order they run, from what starts it.
- 1When Enquiry ReceivedWebhookStarts it
- 2OpenAI Chat ModelLm Chat Open AiModel
- 3Structured Output ParserOutput Parser StructuredModel
- 4Confirm ReceiptRespond To WebhookStarts it
- 5Qualify The EnquiryChain LlmModel
- 6Collect Enquiry DetailsCodeLogic
- 7Build Dispatcher BriefCodeLogic
- 8Genuine Enquiry?IfLogic
- 9Emergency?IfLogic
- 10Ignore Non-EnquiryNo OpLogic
- 11Alert On-Call TechTelegramService
- 12Send To DispatchTelegramService
How it's built
- Starts on
- Another system calling it
- Steps
- 12, with 2 branches
- Size
- Medium: a working afternoon
- Connects to
- Telegram
- Model
- OpenAI
Questions
What does it need to run?
An n8n account, plus your own Telegram account, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on another system calling it.
Does it use AI?
Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 12 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 12 steps before you point it at anything that matters.