Automation library · Chat assistants

Automate NGO aid request management with Telegram and OpenAI

Started by an incoming Telegram message, and works across Google Sheets and Telegram. It hands the judgement calls to OpenAI. 12 steps, 2 branches: a working afternoon to understand properly.

MediumCalls a model: OpenAI

12 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Model 4Logic 3Service 4

The steps in the order they run, from what starts it.

  1. 1Telegram TriggerTelegram triggerStarts it
  2. 2OpenAI Chat ModelLm Chat Open AiModel
  3. 3Structured Output ParserOutput Parser StructuredModel
  4. 4Route Message TypeSwitchLogic
  5. 5AI AgentAgentModel
  6. 6Extract Text MessageSetLogic
  7. 7Fetch Audio FileTelegramService
  8. 8Route to Appropriate SheetSwitchLogic
  9. 9Transcribe Voice MessageOpen AiModel
  10. 10Save Audio Request to SheetGoogle SheetsService
  11. 11Save Text Request to SheetGoogle SheetsService
  12. 12Send Confirmation MessageTelegramService

How it's built

Starts on
An incoming Telegram message
Steps
12, with 2 branches
Size
Medium: a working afternoon
Connects to
Google Sheets, Telegram
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Google Sheets and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an incoming Telegram message.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 12 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 12 steps before you point it at anything that matters.