Automation library · Scheduling

Handle voice-based appointment bookings with OpenAI

Started by another system calling it. It calls services over plain HTTP rather than through connectors. 22 steps, 2 branches, 2 loops or waits: large, and worth reading before you trust it with anything live.

Large

22 stepsLarge: read it before trusting it with anything live
2Branches: places the flow splits
2Loops or waits
0Services by connector: it calls them over plain HTTP

The flow

Starts it 2Logic 10Service 10

The steps in the order they run, from what starts it.

  1. 1Webhook - Incoming Voice or AudioWebhookStarts it
  2. 2Wait For DataWaitLogic
  3. 3Set Business ConfigSetLogic
  4. 4Whisper STT - Transcribe AudioHttp RequestService
  5. 5ElevenLabs STT - Alt TranscriptionHttp RequestService
  6. 6JS - Merge Transcription ResultCodeLogic
  7. 7AI - Extract Booking IntentHttp RequestService
  8. 8JS - Parse Extracted IntentCodeLogic
  9. 9Filter - Is Booking Request?FilterLogic
  10. 10Cal.com - Check Available SlotsHttp RequestService
  11. 11Google Calendar - Check Busy TimesHttp RequestService
  12. 12JS - Evaluate Slot AvailabilityCodeLogic
  13. 13Wait For ResultWaitLogic
  14. 14Route - Slot Available or Conflict?IfLogic
  15. 15Cal.com - Book the AppointmentHttp RequestService
  16. 16AI - Generate Conflict ResponseHttp RequestService
  17. 17JS - Build Confirmation MessageCodeLogic
  18. 18Route - WhatsApp or Email?IfLogic
  19. 19Send WhatsApp ConfirmationHttp RequestService
  20. 20Send Email ConfirmationHttp RequestService
  21. 21Webhook ResponseRespond To WebhookStarts it
  22. 22Log Booking to Google SheetsHttp RequestService

How it's built

Starts on
Another system calling it
Steps
22, with 2 branches, 2 loops or waits
Size
Large: read it before trusting it with anything live
Connects to
Nothing by connector; it calls services over plain HTTP
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Take your time. At 22 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 22 steps before you point it at anything that matters.