Automation library · Customer support

Debounce Telegram support messages and aggregate replies

Started by an incoming Telegram message, and works across Postgres and Telegram. It hands the judgement calls to OpenAI. 16 steps, 1 branch, 1 loop or waits: a working afternoon to understand properly.

MediumCalls a model: OpenAI

16 stepsMedium: a working afternoon
1Branch: places the flow splits
1Loop or waits
2Services it connects to

The flow

Starts it 3Model 2Logic 4Service 7

The steps in the order they run, from what starts it.

  1. 1Incoming Message WebhookWebhookStarts it
  2. 2OpenAI Chat ModelLm Chat Open AiModel
  3. 3Telegram TriggerTelegram triggerStarts it
  4. 4Extract User DataSetLogic
  5. 5AI AgentAgentModel
  6. 6Check Active SessionPostgresService
  7. 7Send a text messageTelegramService
  8. 8IfIfLogic
  9. 9Clear SessionPostgresService
  10. 10Create New SessionPostgresService
  11. 11Append MessagePostgresService
  12. 12Store Resume URLPostgresService
  13. 13Respond to WebhookRespond To WebhookStarts it
  14. 14Wait 60s (New Session)WaitLogic
  15. 15Fetch All MessagesPostgresService
  16. 16Format All MessagesCodeLogic

How it's built

Starts on
An incoming Telegram message
Steps
16, with 1 branch, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Postgres, Telegram
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Postgres and Telegram accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an incoming Telegram message.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 16 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.