Automation library · Data collection

Customer Feedback Collector – Mailchimp & Baserow

Started by another system calling it, and works across Baserow and Mailchimp. 16 steps, 1 branch, 1 loop or waits: a working afternoon to understand properly.

Medium

Download free
16 stepsMedium: a working afternoon
1Branch: places the flow splits
1Loop or waits
2Services it connects to

The flow

Starts it 1Logic 9Service 6

The steps in the order they run, from what starts it.

  1. 1Webhook TriggerWebhookStarts it
  2. 2Fetch Zendesk TicketsHttp RequestService
  3. 3Fetch Intercom ConversationsHttp RequestService
  4. 4Fetch Survey ResponsesHttp RequestService
  5. 5Combine Zendesk & IntercomMergeLogic
  6. 6Aggregate All FeedbackMergeLogic
  7. 7Normalise FeedbackCodeLogic
  8. 8Split in BatchesSplit In BatchesLogic
  9. 9Delay (Rate Limit)DelayService
  10. 10Sentiment AnalyzerCodeLogic
  11. 11Assign PriorityCodeLogic
  12. 12Prepare for BaserowSetLogic
  13. 13Is Sentiment Negative?IfLogic
  14. 14Insert to BaserowBaserowService
  15. 15Format Alert EmailSetLogic
  16. 16Mailchimp NotificationMailchimpService

How it's built

Starts on
Another system calling it
Steps
16, with 1 branch, 1 loop or waits
Size
Medium: a working afternoon
Connects to
Baserow, Mailchimp
Model
None. This is plumbing, not judgement

Questions

What does it need to run?

An n8n account, plus your own Baserow and Mailchimp accounts. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

No. Every step is fixed logic or a call to a service, so it does the same thing every time.

How long does it take to set up?

Plan an afternoon. 16 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.