Automation library · CRM

Capture and follow up on Tally inquiries with Salesforce

Started by an event in a connected app, and works across Salesforce. It hands the judgement calls to OpenAI. 21 steps, 2 branches: large, and worth reading before you trust it with anything live.

LargeCalls a model: OpenAI

21 stepsLarge: read it before trusting it with anything live
2Branches: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 1Model 1Logic 11Service 8

The steps in the order they run, from what starts it.

  1. 1Tally - New InquiryTally triggerStarts it
  2. 2Form Mapping and SettingsSetLogic
  3. 3Validate InquiryCodeLogic
  4. 4Claim Submission in SalesforceSalesforceService
  5. 5Read Submission ReceiptSalesforceService
  6. 6Stop Replays - Accept New ClaimCodeLogic
  7. 7Find Salesforce LeadsSalesforceService
  8. 8Find Salesforce ContactSalesforceService
  9. 9Resolve Lead or ContactCodeLogic
  10. 10Create a New Lead?IfLogic
  11. 11Create Salesforce LeadSalesforceService
  12. 12Prepare CRM AssociationCodeLogic
  13. 13Consent and Valid Phone?IfLogic
  14. 14AI Internal Sales BriefOpen AiModel
  15. 15Record Skip or ReviewCodeLogic
  16. 16Prepare Internal BriefCodeLogic
  17. 17Save Final Salesforce ResultSalesforceService
  18. 18Save Brief Before SendingSalesforceService
  19. 19Finish or Request ReviewCodeLogic
  20. 20Send Approved Sent TemplateSentService
  21. 21Prepare Send ResultCodeLogic

How it's built

Starts on
An event in a connected app
Steps
21, with 2 branches
Size
Large: read it before trusting it with anything live
Connects to
Salesforce
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Salesforce account, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on an event in a connected app.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Take your time. At 21 steps it is large: read it before trusting it with anything live.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 21 steps before you point it at anything that matters.