The flow
Starts it 2Logic 2Service 6
The steps in the order they run, from what starts it.
- 1Google Calendar TriggerGoogle Calendar triggerStarts it
- 2Re-engagement TriggerSchedule triggerStarts it
- 3Get Client Data from CRMGoogle SheetsService
- 4Find Clients Needing Re-engagementGoogle SheetsService
- 5If (New vs. Returning Customer)IfLogic
- 6Re-engagement OfferTwilioService
- 7New Customer Welcome & ReminderTwilioService
- 8Returning Customer ReminderTwilioService
- 9Wait (After Appointment)WaitLogic
- 10Send Survey/Review RequestTwilioService
How it's built
- Starts on
- A clock
- Steps
- 10, with 1 branch, 1 loop or waits
- Size
- Medium: a working afternoon
- Connects to
- Google Sheets, Twilio
- Model
- None. This is plumbing, not judgement
Questions
What does it need to run?
An n8n account, plus your own Google Sheets and Twilio accounts. You connect your own accounts after importing it; none are included.
What starts it?
It starts on a clock.
Does it use AI?
No. Every step is fixed logic or a call to a service, so it does the same thing every time.
How long does it take to set up?
Plan an afternoon. 10 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 10 steps before you point it at anything that matters.