The flow
Starts it 1Model 6Logic 3Service 6
The steps in the order they run, from what starts it.
- 1Incoming Message TriggerWhats App triggerStarts it
- 2OpenAI ModelLm Chat Open AiModel
- 3Short-Term MemoryMemory Buffer WindowModel
- 4Update Product SheetGoogle Sheets ToolService
- 5OpenAI Model1Lm Chat Open AiModel
- 6Conversation MemoryMemory Buffer WindowModel
- 7Read Product SheetGoogle Sheets ToolService
- 8Log Customer IssuesGoogle Sheets ToolService
- 9Check If TrainingSwitchLogic
- 10AI Agent - Enhance Product DetailsAgentModel
- 11AI Agent - Customer Support AgentAgentModel
- 12Extract URL from TextCodeLogic
- 13WhatsApp Business CloudWhats AppService
- 14Fetch HTML PageHttp RequestService
- 15Clean HTML ContentCodeLogic
- 16Save Raw Product InfoGoogle SheetsService
How it's built
- Starts on
- An incoming WhatsApp message
- Steps
- 16, with 1 branch
- Size
- Medium: a working afternoon
- Connects to
- Google Sheets, WhatsApp
- Model
- OpenAI
- Retrieval
- Answers are drawn from documents you supply, not from the model alone
Questions
What does it need to run?
An n8n account, plus your own Google Sheets and WhatsApp accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an incoming WhatsApp message.
Does it use AI?
Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 16 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 16 steps before you point it at anything that matters.