Automation library · Data collection

Approve detention charge disputes with OpenAI and Gmail

Started by someone submitting a form, and works across Gmail and Google Sheets. It hands the judgement calls to OpenAI. 17 steps, 2 branches: a working afternoon to understand properly.

MediumCalls a model: OpenAI

17 stepsMedium: a working afternoon
2Branches: places the flow splits
0Loops or waits
2Services it connects to

The flow

Starts it 1Model 3Logic 7Service 6

The steps in the order they run, from what starts it.

  1. 1Carrier Detention Claim FormForm triggerStarts it
  2. 2Settlement Drafting ModelLm Chat Open AiModel
  3. 3Carrier Tier LookupTool Http RequestModel
  4. 4Normalize Claim FieldsSetLogic
  5. 5Draft Settlement OfferAgentModel
  6. 6Compute Billable Detention & AmountCodeLogic
  7. 7Request Manager ApprovalGmailService
  8. 8Check Requires Manager ReviewIfLogic
  9. 9Check Approval ResultIfLogic
  10. 10Mark Auto-ApprovedSetLogic
  11. 11Combine Approved ChargesMergeLogic
  12. 12Log Dispute RejectionGoogle SheetsService
  13. 13Commit Accessorial ChargeHttp RequestService
  14. 14Notify Carrier of DenialGmailService
  15. 15Send Carrier ConfirmationGmailService
  16. 16Combine Final OutcomesMergeLogic
  17. 17Log Settlement DecisionGoogle SheetsService

How it's built

Starts on
Someone submitting a form
Steps
17, with 2 branches
Size
Medium: a working afternoon
Connects to
Gmail, Google Sheets
Model
OpenAI

Questions

What does it need to run?

An n8n account, plus your own Gmail and Google Sheets accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.

What starts it?

It starts on someone submitting a form.

Does it use AI?

Yes. It calls OpenAI. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 17 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 17 steps before you point it at anything that matters.