The flow
Starts it 1Model 9Logic 3Service 4
The steps in the order they run, from what starts it.
- 1Email ReceivedGmail triggerStarts it
- 2OpenAI Chat ModelLm Chat Open AiModel
- 3Structured Output ParserOutput Parser StructuredModel
- 4Simple MemoryMemory Buffer WindowModel
- 5OpenAI for SentimentLm Chat Open AiModel
- 6OpenAI for Quality ReviewLm Chat Open AiModel
- 7Quality Check ParserOutput Parser StructuredModel
- 8Workflow ConfigurationSetLogic
- 9Process Email InquiryAgentModel
- 10Analyze Email SentimentSentiment AnalysisModel
- 11Quality Review AgentAgentModel
- 12IfIfLogic
- 13Post: MessageSlackService
- 14Alert Team - High PrioritySlackService
- 15Check Quality ApprovalIfLogic
- 16Reply to a messageGmailService
- 17Alert - Quality IssueSlackService
How it's built
- Starts on
- An arriving email
- Steps
- 17, with 2 branches
- Size
- Medium: a working afternoon
- Connects to
- Gmail, Slack
- Model
- OpenAI
- Retrieval
- Answers are drawn from documents you supply, not from the model alone
Questions
What does it need to run?
An n8n account, plus your own Gmail and Slack accounts, and a key for OpenAI. You connect your own accounts after importing it; none are included.
What starts it?
It starts on an arriving email.
Does it use AI?
Yes. It calls OpenAI. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.
How long does it take to set up?
Plan an afternoon. 17 steps is enough that you should read each one before running it.
How do I import it?
Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.
Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 17 steps before you point it at anything that matters.