Automation library · Customer support

AI Customer Support Chat for Web Hosting with Gemini and WHMCS

Started by another system calling it, and works across Google Sheets. It puts Gemini behind a retrieval step, so answers are drawn from documents you supply rather than from the model alone. 13 steps: a working afternoon to understand properly.

MediumCalls a model: GeminiRetrieval

13 stepsMedium: a working afternoon
0Branches: places the flow splits
0Loops or waits
1Service it connects to

The flow

Starts it 2Model 3Service 8

The steps in the order they run, from what starts it.

  1. 1Google Gemini Chat ModelLm Chat Google GeminiModel
  2. 2Simple MemoryMemory Buffer WindowModel
  3. 3Shared_Hosting_PlansGoogle Sheets ToolService
  4. 4Domain_PricesGoogle Sheets ToolService
  5. 5Hosting_FeaturesGoogle Sheets ToolService
  6. 6FAQsGoogle Sheets ToolService
  7. 7Payment_Method_DetailsGoogle Sheets ToolService
  8. 8WebhookWebhookStarts it
  9. 9OfferingsGoogle Sheets ToolService
  10. 10Domain_Availability_CheckerHttp Request ToolService
  11. 11Chat_InquiriesGoogle Sheets ToolService
  12. 12AI AgentAgentModel
  13. 13Respond to Webhook1Respond To WebhookStarts it

How it's built

Starts on
Another system calling it
Steps
13
Size
Medium: a working afternoon
Connects to
Google Sheets
Model
Gemini
Retrieval
Answers are drawn from documents you supply, not from the model alone

Questions

What does it need to run?

An n8n account, plus your own Google Sheets account, and a key for Gemini. You connect your own accounts after importing it; none are included.

What starts it?

It starts on another system calling it.

Does it use AI?

Yes. It calls Gemini. Its answers draw on documents you give it, not on the model alone. Model calls are billed by the provider, not by n8n.

How long does it take to set up?

Plan an afternoon. 13 steps is enough that you should read each one before running it.

How do I import it?

Copy the workflow, open a new workflow in n8n and paste. The steps appear on the canvas, ready for your own accounts.

Before you run it

Nothing here has been tested by us. It is somebody's working automation, read and described from its own steps. Treat the connections it wants as a list of accounts it will touch, and read the 13 steps before you point it at anything that matters.