Zumata

Zumata is a Singapore-based B2B travel technology and artificial intelligence company founded in 2010.

It specializes in consolidating global hotel inventory and providing AI-powered chatbot solutions to enhance customer service and streamline distribution challenges. The company leverages AI, machine learning, and natural language processing to maximize hotel booking sales and improve customer interactions. Zumata offers a range of services, including a Hotel Inventory API that provides access to pricing and availability for over 400,000 hotels worldwide. It also features enterprise chatbots that deliver 24/7 customer support in nearly 40 languages, integrating with platforms like Facebook Messenger and Google Home. Additionally, Zumata provides customizable white-label solutions for travel companies, integrated payment processing, and dedicated customer support. As the exclusive hotel distribution partner of IBM Watson, Zumata is positioned to address complex challenges in the travel and hospitality tech sector.