Yumpingo

Yumpingo is a guest experience management platform that empowers restaurants to capture real-time feedback, enabling data-driven decisions to enhance customer satisfaction and drive growth.

Serving clients across Europe, Australasia and the US, Yumpingo's innovative solutions have been instrumental in transforming how restaurants engage with their guests. Black Box Intelligence has acquired Yumpingo, bringing together two powerhouse platforms to deliver the most complete view of restaurant performance - ever. Already trusted by brands like Bloomin’ Brands, Brinker International, Chipotle, Panda Express and Texas Roadhouse our partnership with Black Box Intelligence began in 2022 - giving us a head start in integrating platforms, aligning teams, and delivering results. This acquisition marks a major step forward in our combined mission to build the AI Command Center for Restaurants, unifying guest sentiment, operational performance, and workforce and financial intelligence into one powerful platform.