VIAFONE Technologies

VIAFONE Technologies is a technology company based in Dubai, United Arab Emirates, with operations in Milan, Italy.

Founded in 2009, it is part of the CELS Group and specializes in the Information Technology and Services sector. The company focuses on customer engagement, loyalty solutions, and digital marketing, aiming to enhance relationships between brands and their customers at every interaction. The company offers a range of services, including advanced loyalty program design, customer engagement technologies, and contact-less technology integration. VIAFONE Technologies also provides specialized solutions for retailers and shopping malls, helping them track customer behavior and manage campaigns. Their proprietary products include an AI-driven chatbot platform, an omni-ordering platform, and a loyalty and raffle draw engine, all designed to improve customer experiences and streamline operations. With a target market that includes retailers and B2C and B2B companies, VIAFONE Technologies serves clients globally, particularly in the Middle East and Europe.