tact.ai

Tact.ai is an AI-powered customer engagement platform based in Sunnyvale, California, founded between 2011 and 2012.

The company specializes in enhancing productivity and customer insights for life science organizations, including pharmaceutical companies and healthcare firms. Tact.ai's mission is to create a more human-friendly experience for sales teams, enabling them to build meaningful, data-driven relationships with customers. The core offering of Tact.ai is its AI-powered engagement platform, which features a conversational AI assistant for automating tasks, a unified data interface for integrating various data sources, and personalized engagement tools to enhance customer interactions. The platform also includes an offline mobile app and seamless CRM integration. Tact.ai primarily serves field teams, such as sales representatives and medical science liaisons, helping them improve sales productivity and drive revenue growth through smarter customer engagement. The company was acquired by Aktana on November 1, 2023.