Servicelovers

Servicelovers is a Danish customer service rating platform and community founded in 2014, based in København V, Denmark.

The company operates as a B2B SaaS platform, focusing on enhancing customer service in the consumer services, IT & software, and retail sectors. Servicelovers enables customers to provide positive feedback, known as "Digital Tips," directly to service employees, which helps boost motivation and improve service quality. The core platform allows customers to rate "ServiceHeroes" in real-time, sending acknowledgments to employees' mobile profiles. Retail managers can access dashboards to track and celebrate top performers. Servicelovers also offers in-store feedback tools for large international retailers, a free mobile app for customers to recognize good service, and analytics tools that provide actionable insights for service improvement. The company emphasizes employee engagement and positive feedback loops through technology, making great customer service visible and measurable.