Scalable Global Solutions JSC

Scalable Global Solutions JSC (SGS) is a pioneering BPO and consulting firm based in Zagreb, Croatia.

Founded in 2015, SGS is recognized as the world’s first Department as a Solution (DaaS) provider. The company specializes in helping small and medium-sized businesses (SMBs) create and manage tailored remote departments without the need to establish a local entity. SGS offers a comprehensive suite of services, including Business Process Outsourcing (BPO), Software as a Service (SaaS), and Workspace as a Service (WaaS). Their DaaS model allows clients to maintain full control and flexibility while benefiting from globally sourced talent. Key features include talent selection, office setup, equipment provision, and business process optimization, all supported by their proprietary CRM system, SGS ONE. The company serves a diverse range of industries, including Finance, HR, IT, Marketing, and Customer Care, making it a versatile partner for SMBs looking to scale efficiently.